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Call Centre Manager Know How,Contact Centre, Contact Centre, CRM & Contact Centre,experience exchange, call center improvement | |
Keywords : KPIs, KPI in Call Center, KPI in service center, KPI in call center, Dell Computer, Jack Welsh, Flawed Business Model, Idiotic Vendor Measures, Call Centre, Call Center, Value Creation, Contact Center, CTI, Out Sourcing, Staff Turnover, Contact Center Impro |
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