Human-Computer Interaction Resource Network
| Ian Clayton's opinions on how to apply "outside-in" thinking to service management initiatives | |
| Outside-In Thinking for Service Management | |
| Keywords : Outside-In Service, OI-Thinking, Service Management, Customer Centricity. outside in service, outside in service management |
| Last Update : | 02/January/2012 |
| Google PR : | N/A |
| External links : | 65 |
| Archive : | Check how did the site look in the past? |
| Keyword | Occurrences | Percentage |
|---|---|---|
| service | 16 | 2.07% |
| article | 12 | 1.55% |
| itil | 11 | 1.42% |
| customer | 10 | 1.30% |
| management | 9 | 1.17% |
| Keyword | Occurrences | Percentage |
|---|---|---|
| the full | 8 | 2.07% |
| read the | 8 | 2.07% |
| full article | 8 | 2.07% |
| inside out | 7 | 1.81% |
| the customer | 6 | 1.55% |
| Keyword | Occurrences | Percentage |
|---|---|---|
| read the full | 8 | 3.11% |
| the full article | 8 | 3.11% |
| thinking inside out | 3 | 1.17% |
| failing the customer | 3 | 1.17% |
| moments of truth | 3 | 1.17% |
| Site IP address : | 97.74.215.49 |
| Server type : | Apache |
| DNS 1 : | ns29.domaincontrol.com |
| DNS 2 : | ns30.domaincontrol.com |
| MX Domain 1 : | mailstore1.secureserver.net |
| MX Domain 2 : | smtp.secureserver.net |
| Alexa rank : | 12,180,584 |
| Description : | Ianmclayton.com is ranked #12,180,584 in the world according to the three-month Alexa traffic rankings. |
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| Compete rank : | 0 |
| Average daily unique visitors : | 0 |
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