Kinesis - Managing the customer experience using a profit-based approach, which measures loyalty, satisfaction, & service quality. | |
Kinesis helps companies manage the customer experience through the intelligent use of customer satisfaction surveys and mystery shopping linked with training and incentive programs. | |
Keywords : kinesis, kinesis, kinesis.com, CEM, CRM, customer experience management, mystery shopping, mystery shoppers, customer loyalty, customer retention, customer satisfaction, customer feedback, customer service, bank mystery shopping |
Last Update : | 03/January/2012 |
Google PR : | N/A |
Internal links : | 13 |
External links : | 3 |
Archive : | Check how did the site look in the past? |