| A complete list of open source help desk software packages | |
| H1 tags : Open Source Help Desk List | |
| H2 tags : Featured; A aDefHelpDesk An open source ASP.NET help desk which also includes a DotNetNuke module. Asset Tracker Create multiple asset databases containing any information you wish to keep track of. Some examples: put all your IT infrastructure into the database, or if you are a building manager, put all your facilities equipment in the database. Can also integrate with other systems via plugins. Astres A PHP based help desk tool, translations in English and French. B; C --> D; E Sponsor: HelpSpot A PHP based help desk tool which uses the MySQL or PostgreSQL database Elastik PHP based help desk ticket software with fully definable schema for fields/workflow eTicket Support eTicket is a PHP-based electronic support ticket system. Eventum An open source help desk software package from the creators of the MySQL database. PHP based and of course uses MySQL for it's database.; G --> H; I Information Resource Manager IRM is a PHP based help desk and asset tracker designed for IT departments. Information Resource Manager - GLPI Edition This is the same system as above (IRM), but with some additional enhancements. IssueTrackerProduct Zope issue tracker which also handles software bugs. The primary focus is on email communication and request tracking and management. itracker Java based open source help desk application with an emphasis on modularity. It's also provides i18n support. J; K --> L; M Mantis A PHP software bug tracking and issue tracking system.; O One or Zero Open source help desk software package optimized for task oriented help desks. OpenPsa A full project system where the help desk component is just one aspect. Automatically integrates with Midgard CMS. OS Ticket OS Ticket is a lightweight ticking system designed to be easy to setup and use. It's written mostly in PHP. OTRS A trouble ticket system to track telephone calls and e-mails. Designed to allow your support, sales, pre-sales, billing, internal IT, and helpdesk to operate in one system. OTRS is open sourced under the A-GPL and is written in Perl. P; Q --> R; S Savane Savane is a Web-based Libre Software hosting system. It includes issue tracking, project member management by roles and individual account maintenance. The issue tracking handles bugs, tasks, support, news and documentation management. SimpleDesk A help desk plugin for the Simple Machines Forum system. Sinergia Sinergia is a open source framework for creating customized help desk applications written in C# .NET 3.0. It provides a base on which you can develop your own web based help desk solution. SiT! Support Incident Tracker SLA aware support incident tracking system, PHP/MySQL. Slick Ticket - Featured App ASP based ticket system with support for SQL Server and Active Directory. Subissue Uses the Subversion version control system to store issues within your software code repository. Uses the subversion client, but a web based interface is in progress. SugarCRM Open Source The open source version of it's commercial counterpart. Mostly a CRM system, but it can also handle light help desk duties. T; U V; W WATS Wordpress Help Desk Plugin A Wordpress plugin for running a help desk within Wordpress.; Y --> Z; Share!; Sites We Like; Blogs We Like; Contact |
| Last Update : | 19/September/2011 |
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