Human-Computer Interaction Resource Network
| Outsourced Customer Support Contact Center | |
| EMS, Inc. is a full service customer contact center offering scalable outsourced customer service and technical support to B2B and B2C companies. | |
| Keywords : Customer Support, Technical Service, Outsource |
| Last Update : | 03/January/2012 |
| Google PR : | N/A |
| Internal links : | 17 |
| External links : | 6 |
| Archive : | Check how did the site look in the past? |
| Keyword | Occurrences | Percentage |
|---|---|---|
| crm solutions | 3 | 3.66% |
| a quote | 3 | 3.66% |
| technical support | 3 | 3.66% |
| customer service | 3 | 3.66% |
| contact us | 3 | 3.66% |
| Keyword | Occurrences | Percentage |
|---|---|---|
| support outbound services | 2 | 3.66% |
| request a quote | 2 | 3.66% |
| outbound services crm | 2 | 3.66% |
| services crm solutions | 2 | 3.66% |
| customer service technical | 2 | 3.66% |
| Site IP address : | 66.37.251.39 |
| Server type : | Microsoft-IIS/7.0 |
| Powered by : | ASP.NET |
| MX Domain 1 : | mail.emscrm.com |
| Alexa rank : | 2,839,017 |
| Description : | Emscrm.com has a three-month global Alexa traffic rank of 2,839,017. It is based in the US, and it has been online since 2001. We estimate that 60% of Emscrm.com's visitors are in the US, where it has attained a traffic rank of 581,515. The site belongs to the “Providers” category. |
| call centre ems | 33.82% |
| outsource telephone support | 29.75% |
| customer support quality assurance | 6.07% |
| customer service outsourcing | 5.98% |
| outsource customer service | 5.63% |
| outsourced customer service | 3.17% |
| technical support outsourcing | 2.32% |
| technical support services | 1.82% |
| out bound services | 1.79% |
| outsoure customer service | 1.29% |
| Compete rank : | 1,064,802 |
| Average daily unique visitors : | 1,121 |
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