Call Center Performance Management – Knowlagent Improves Call Center Productivity – Contact Centre Performance |
Last Update : | 04/January/2012 |
Google PR : | N/A |
Internal links : | 48 |
External links : | 18 |
Archive : | Check how did the site look in the past? |
Human-Computer Interaction Resource Network
Call Center Performance Management – Knowlagent Improves Call Center Productivity – Contact Centre Performance |
Last Update : | 04/January/2012 |
Google PR : | N/A |
Internal links : | 48 |
External links : | 18 |
Archive : | Check how did the site look in the past? |
Keyword | Occurrences | Percentage |
---|---|---|
call | 13 | 4.56% |
center | 11 | 3.86% |
knowlagent | 9 | 3.16% |
time | 6 | 2.11% |
contact | 4 | 1.40% |
Keyword | Occurrences | Percentage |
---|---|---|
call center | 10 | 7.02% |
contact us | 3 | 2.11% |
active wait | 3 | 2.11% |
idle time | 3 | 2.11% |
agents and | 3 | 2.11% |
Keyword | Occurrences | Percentage |
---|---|---|
active wait time | 3 | 3.16% |
contact us blog | 2 | 2.11% |
activities during idle | 2 | 2.11% |
shrinkage activities during | 2 | 2.11% |
during idle time | 2 | 2.11% |
Site IP address : | 205.178.152.106 |
Server type : | Microsoft-IIS/6.0 |
Powered by : | ASP.NET |
MX Domain 1 : | smtp12.intermedia.net |